Can participating businesses receive app usage data?
Yes, reports will be available from RNRA
How many business categories are in the app?
14 categories.
The app provides a field to describe deals and another for details or restrictions. Are there character limits?
Yes, 50 characters in field #1 and 150 characters in field #2.
What is displayed on each merchant screen?
Name, logo, address, image, description, phone, website, map, Yelp, & "view deal" button. Reservation links are optional.
Is information about the app available online?
Yes, at RNRAChicago.org/myrivernorth
How do people get the app on a mobile device?
It's free from the App Store℠ or Google Play™.
Are restrictions on use of deals allowed?
Yes, reasonable restriction such as “not valid on holidays” are allowed, but they must be displayed on the "deal" screen.
What types of deals may be used?
Deals may be designed to best suit each business (BOGO, bundling, upgrades, straight % or $ discounts, etc.)
How are gratuities handled?
Users are encouraged to base tips on the undiscounted price
Is MRN compatible with Apple & Android-based devices?
Yes, the most recent editions of each.
Who can redeem deals?
All users, only through the app.
Can deals change?
Yes, as often as every second business day
Must businesses always display a deal?
Yes.
Is there a limit on characters in a business description?
Yes, 150 characters plus spaces.
How do businesses change deals?
Send updates to MRNoffers@rnrachicago.org from an authorized email address. New deals will appear in the app by no later than close of 2nd business day.
Can a business be listed in multiple categories?
Yes, businesses choose one or more when they sign up
Can a deal be redeemed more than once?
Generally yes, but details are up to each business
Can users recommend a business for the app?
Absolutely! They can email us at info@rnrachicago.org
What must merchant employees do?
Confirm deal on customer's device and apply the discount.
Is the app integrated with social media platforms?
Yes, Facebook and Twitter
Does the app use location sharing & push notifications?
Yes, authorized by user after download
Can sponsors suggest changes to the app?
Definitely, all input is appreciated!
How are participating businesses promoted?
Via the app, website, & RNRA annual meeting
Is there a limit to the number of MRN businesses?
No, the more the merrier!